I stumbled across the Handpresso ‘Customer Satisfaction Survey’ the other day and while it’s a bit old (it came out in August 2010) I think the information is still quite relevant. So I’ve made a little infographic of some of the results.
You can find the full survey results here.
Something I didn’t cover in the infographic was the sales volume of the two versions. When the survey was made the ESE version was outselling the Domepod version 3 to 2. I’m not sure about other retailers, but we now find the Domepod the more popular version. Currently the Domepod is outselling the ESE version 7 to 1.
Tags: espresso machines